All orders are prepared and shipped from Italy.
As most products are personalized, please allow 3–7 business days for your order to be created before shipping.
Delivery times and costs vary depending on the destination and shipping method selected at checkout. Tracking information will be provided when available.
International customers are responsible for any customs fees or import taxes. Please check your shipping address carefully: Koto Craft cannot be held responsible for delays caused by couriers, customs or incorrect addresses.